Returns & Exchanges
We want you to love your SHEIKE purchase, but if something isn't quite right, we offer a flexible 14-day return period for both full-priced and sale items. Please ensure all items are in their original condition with tags attached to qualify for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place your items in their original packaging, ensuring all garment tags and hygiene seals remain intact and undamaged.
Download Shipping Label
Generate and print your prepaid shipping label from the portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to your nearest authorized postal service point and keep your tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing